Privacy Policy

Musafir Single Origins ("we", "us", or "our") is committed to protecting your privacy in line with Indonesia's Personal Data Protection Law No. 27/2022 (UU PDP) and related regulations.

1. Data We Collect

We may collect:

  • Contact details (name, email, phone, address) from forms, inquiries, or orders.

  • Business info (e.g., company name for wholesale/B2B).

  • Usage data (IP address, browser, pages visited) via cookies and analytics.

  • Any voluntary info you provide (e.g., coffee origin preferences)

2. How We Collect It

  • Directly from you (forms, emails, WhatsApp).

  • Automatically (cookies, logs).

  • Occasionally from third parties (e.g., social media links or referrals).

3. Why We Use It

To:

  • Answer inquiries and share coffee info/samples.

  • Handle orders/shipments (if applicable).

  • Improve our website and services.

  • Send updates/marketing (with your consent).

  • Meet legal requirements.

4. Legal Basis

Processing is based on your consent, contract needs, our legitimate interests, or legal obligations under UU PDP.

5. Sharing Your Data

We share only with:

  • Trusted service providers (hosting, email, shipping).

  • Authorities when legally required. We do not sell your data.

6. Storage & Security

Data is stored securely in Indonesia or with providers meeting adequate protection standards. We apply reasonable safeguards against loss, misuse, or unauthorized access.

7. Your Rights

Under UU PDP, you can: access, correct, update, delete your data, withdraw consent, or file a complaint. Contact us to exercise these rights.

8. International Transfers

If data transfers outside Indonesia (e.g., analytics tools), we ensure proper safeguards.

9. Changes

We may update this policy; check here for the latest version.

10. Contact Us

Questions or rights requests:

Email:mohammed.eltayari@musafir.coffee‍ ‍WhatsApp: +62 857 3716 0107